Welcome to Sino-Telecom Support Center
Ask questions, apply new licenses, get the latest release, check the warranty policy, and contact us for technical supports.
Technical Support Team

Sino-Telecom technical support team is experienced in project implementations, identifying and resolving technical issues during and after sales. Currently we have more than 100 people for after-sale support. All are well educated and have professional training. They have rich practical experience in delivery and troubleshooting, as well as good basic theory. Sino-Telecom’s technical support team has been unanimously recognized by the user in the information industry, China Unicom, China Mobile, China Telecom, radio and television and other large-scale network project implementation in the country.

Sino-Telecom’s support services will help you resolve technical issues by experienced and knowledgeable customer support engineers and online resources. Sino-Telecom’s support services include technical support, license management, product upgrade and training, etc.
Technical Support
To acquire the latest firmware, software, FAQ , product application or other support files for Sino-Telecom devices, please fill up the form below.
  • * Your Name:
  • * E-mail Address:
  • * Product Center:
  • * Company / Organization:
  • * Product Catalog:
  • NE Serial Number:
  • * Model Number:
  • * Country:
  • * Your Questions:
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